Scope of Technical Development Maintenance for your custom developed web platform:
1. Bug Resolution:
Identify and troubleshoot software bugs reported by users or discovered during routine testing.
Prioritize and resolve bugs based on severity and impact on user experience.
Implement fixes promptly to ensure smooth functioning of the application.
2. Basic Changes:
Address minor feature enhancements or adjustments requested by stakeholders.
Implement changes to user interface elements, layouts, or functionalities as required.
Ensure that modifications align with the overall design and usability standards of the application.
Prioritize and resolve bugs based on severity and impact on user experience.
Implement fixes promptly to ensure smooth functioning of the application.
3. Software Upgrades:
Stay updated with the latest software versions and patches released by relevant vendors.
Plan and execute software upgrades to incorporate new features, security enhancements, and performance optimizations.
Test upgraded software components to ensure compatibility and stability within the application ecosystem.
4. Ongoing Platform Maintenance:
Monitor system performance and respond to any issues or alerts promptly.
Conduct routine maintenance tasks such as database optimization, server updates, and system backups.
Implement proactive measures to prevent potential issues and ensure the continuous availability and reliability of the platform.
Note: This scope of technical development maintenance focuses on addressing basic bug resolution, implementing minor changes, performing software upgrades, and maintaining the ongoing functionality of the platform. Any work beyond the scope of this agreement, including major feature development or significant architectural changes, will be quoted for ad hoc as needed. Additional tasks or responsibilities beyond the outlined scope may require further discussion and agreement between stakeholders.
